Our Services

Maximise the value of your legal action.

Case Pilots offers a range of services, including notice and administration planning, claims administration, settlement and disbursement, bookbuilding and lead generation, and claimant communications. Whether you are bringing a case under the Competition Appeal Tribunal or through a Group Litigation Order, we can handle all aspects of your claim.

We collect and analyse data, verify and communicate with claimants, distribute settlements and report results, in addition to assisting with the search and engagement of class representatives for suitable claims. We have the expertise and technology to help you get justice for your clients efficiently and effectively.

Litigation Support

Whether your claim is opt-in or opt-out, under the Competition Appeal Tribunal regime or through a Group Litigation Order, we can help you maximise the value of your action with our innovative solutions.

  • Class Representative Services

    With our close connection to the Class Representative Network in the UK, and other similar organisations across the globe, Case Pilots can handle all aspects of your search and engagement of a Class Representative for your Class Action.

  • Notice & Administration Planning

    Notice and Administration (N&A) planning forms the basis of a successful claim. With our expertise in producing well-researched, comprehensive N&A plans, Case Pilots are the only UK-born and bred Litigation Support service with a deep understanding of the cultural characteristics and media habits to consider in delivering a cost-effective and accurate litigation process.

Claims Administration

Our claims administration services cover the entire claims management process. We collect and analyse data, verify and communicate with claimants, distribute settlements and report results. We help you get justice for your clients efficiently and effectively.

  • Settlement & Disbursement

    If you are a law firm involved in mass claims, you need reliable and efficient settlement and disbursement services to handle your complex and high-volume cases. Case Pilots offer a comprehensive range of solutions to help you achieve successful client outcomes. Whether you need to negotiate and draft settlement agreements, provide escrow accounts to secure funds until certain conditions are met, or process payments at volume through different settlement models, we have the expertise and technology to meet your needs. We also offer competitive pricing and transparent reporting to give you peace of mind and value for money.

  • Claimant Communications

    At Case Pilots, we know how to communicate effectively with different types of claimants. Whether you need direct telephone contact, digital outreach via social media and email platforms, or automated messages, we have the solutions that suit your needs. Our claimant communications services are flexible and adaptable to the changing stages of your case.

  • Mass KYC & AML

    Case Pilots can provide cost-effective, automated Know Your Customer (KYC) and Anti-Money Laundering (AML) services at volume via our Case Pilots Navigator software. 

  • Claims Validation & Verification

    Before a claimant's claim can be processed appropriately, it may need to be validated and verified; our claims management software, Case Pilots Navigator, provides "line of claim" workflows for validating and verifying complex claims for financial, mass consumer and data protection claims.

Marketing, Social Media & PR 

Case Pilots' team of marketing and PR experts can boost the engagement and success of your case via appropriate bookbuild, outreach and acquisition activities. Whether you are handling data protection, securities, or antitrust cases, Case Pilots has the experience and skills to help you achieve the best outcome for your claimants and stakeholders.

  • Outreach, Bookbuild & Lead Generation

    Whether you need to find and engage with claimants for opt-in or opt-out cases, we have the expertise and creativity to deliver results. Using a professional and methodical approach to developing cohesive marketing strategies across a variety of channels and mediums, with Case Pilots, you can trust that your Marketing, Social Media and PR needs are in good hands.

  • Proof of Concept Campaigns

    Where necessary, Case Pilots conduct Proof of Concept campaigns that test and prove the viability of your case, whilst minimising cost and risk. We use advanced data analysis and agile marketing practices to reach and engage potential claimants, no matter the number, a case may need to succeed.

Consultative Services

We can provide expert consultative services for the legal sector and other business areas. We have a team of multi-disciplined professionals who can advise you on various aspects of your business.

  • Quantum & Claim Profiling

    Our team can help you assess the total value of a claim, identify potential lead claimants, and find suitable litigation funders.

  • Funding & Financial Consultancy

    Case Pilots can help you access litigation funding for your claims. We provide expert advice to help you identify and engage with litigation funders, and have experience in various legal areas and jurisdictions alongside working with many reputable and reliable funders.

  • Specialist Strategic & Consultative Services

    We offer specialist strategic and consultative services that stretch across industry sectors. Whether you need assistance with complex claims management, data analysis, risk assessment, regulatory compliance, or dispute resolution, we have the expertise and experience to help you achieve your goals.

  • Data and Reporting Advisory

    Data and Reporting Advisory can help organisations to leverage their data assets for better decision-making, performance management and compliance; Case Pilots can work with you to assess your current data landscape, identify gaps and opportunities, and provide ongoing support and training.

Software & Technology

As Microsoft Partners, we ensure our software solutions are secure, reliable and compliant, helping you improve your efficiency, transparency and profitability.

  • Bespoke Software Development

    Case Pilots can design, develop and deploy customised solutions that easily connect your line of business and clients. Whether you need a portal, an app, or an integration with your existing systems, we have the expertise and experience to deliver. As Microsoft Partners, we ensure our software solutions are secure, reliable and compliant, helping you improve your efficiency, transparency and profitability.

  • Claims Automation

    Case Pilots offers a full suite of claims automation products via our innovative legal tech, Case Pilots Navigator. Case Pilots Navigator can integrate with existing practice management software for easy, automated end-to-end claims management.

  • eDiscovery & eDisclosure

    If you are a UK law firm involved in a class or collective action, you know how challenging it can be to manage large volumes of electronically stored information (ESI) for disclosure purposes. You need a reliable partner who can provide you with efficient and cost-effective e-discovery and disclosure services that follow the Electronic Discovery Reference Model (EDRM) and comply with the relevant rules and regulations. That’s why we offer a comprehensive range of e-discovery and disclosure solutions tailored to your specific needs.

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Let's chat…

We can meet with you on a no-obligation, confidential basis to discuss your existing or potential cases.