FAQ

Case Pilots are a claims administration firm that offers a comprehensive range of legal services to support litigation processes. Collaborating with numerous law firms and organisations, Case Pilots play a vital role in navigating the administration of intricate opt-in and opt-out cases, managing every stage from the initial intake procedure to the ultimate resolution. 

Case Pilots work with a wide variety of clients, including law firms, corporations, government agencies, and non-profit organisations. Case Pilots have experience working on a variety of cases, including class actions, mass torts, product liability cases, and financial fraud cases. 

If you are looking for a litigation support or claims administration company that can provide you with high-quality, efficient, and cost-effective services, then Case Pilots is the right choice for you. 

Yes, Case Pilots' claims management software, Case Pilots Navigator, offers workflows for validating and verifying complex claims for various types of claims, including financial, mass consumer, and data protection claims. 

For the most part, the same suite of services, and expertise are deployed across both opt in and opt out but because of the very different regimes and governing rules, they are utilised at different stages of the litigation and the KPIs adjusted accordingly. 

Yes, Case Pilots has a strong connection to the Class Representative Network in the UK and other similar organisations globally. We can handle the search and engagement of a Class Representative through our own internal search and Class Representatives Library.

Case Pilots covers the entire claims management process, including data collection, analysis, communication with claimants, settlement distribution, and result reporting, ensuring efficient and effective justice for clients. 

Case Pilots can assist in maximising the value of a legal action, whether it's opt-in or opt-out, under the Competition Appeal Tribunal regime or through a Group Litigation Order, providing innovative solutions to enhance your legal strategy. 

Case Pilots, as Microsoft Partners, provides secure, reliable, and compliant software solutions to improve efficiency, transparency, and profitability. 

Case Pilots Navigator is a cloud-based solution that enables you to handle legal claims at scale easily and efficiently. Whether you are dealing with opt-in or opt-out claims, Case Pilots Navigator offers you a comprehensive suite of tools to manage every aspect of the claim process. Built on enterprise-class technology by a team of experts in the UK Class Action regime, Case Pilots Navigator is the ultimate platform for your legal claim needs. 

Case Pilots employs a professional and methodical approach to develop marketing strategies across various channels, helping to find and engage claimants for both opt-in and opt-out cases. 

Case Pilots has a team of marketing and PR experts to boost engagement and success through bookbuilding, outreach, and acquisition activities, tailored to the specific needs of the case. 

Case Pilots provides expert consultative services not only for the legal sector but also for other business areas, leveraging the expertise of our multi-disciplined professionals.