UNISON Member Part-time Pension Claims

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Processing in excess of 22,000 union member claims to the Employment Tribunal Services.  Complex claims process resulting from 11 years of litigation, with claims backdated to as early as 1976.

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Design and management of pension claims evaluation system.  Training, monitoring and managing a team to prepare, submit and track claims to the Employment Tribunal Service on behalf of UNISON members.  Questionnaire and document review in order to determine the merits of each claim, liaising with members in respect of merits determination, detailed electronic submissions on behalf of members with valid claims to Defendant employers and the Employment Tribunal, dedicated telephone support line, document and database management, validation of claims and keeping all parties informed throughout.