The Claims Conference Program for Former Slave and Forced Laborers, New York

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Administration of German government DM 10 billion fund.  Working with a team to design systems that managed over 265,000 complex claims resulting in payments to victims of over $5 billion.  Most complex program ever administered by Claims Conference entailing levels of technology, staffing and international coordination unprecedented in the organisation’s history.

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Fund agreed by German government and industry to compensate surviving former laborers under the Nazis.  The large amount of money distributed, the relatively short application period and the advanced age of Holocaust survivors all converged to ingrain the program with great urgency.